Before contacting us, PLEASE review our FAQs (https://islandpontoonrentals.com/faqs/) page to find the most commonly asked questions and answers. You will be referred to this page if your question matches what we have on our FAQs page. We apologize, but we receive thousands of emails and phone calls a year, and in order for us to best serve our customer base, we do our best to automate everything we can online! 😉